Privacy Policy
Last updated: 8 August 2026
1. Who We Are
This website is operated by Paul Stromberg, sole trader, trading as Research-Chem.uk, registered in England and Wales. We are the data controller for personal data collected through this website. ICO Registration Number: C2002692. For all data-related enquiries please contact us at [email protected].
2. What Data We Collect
We may collect: your name, email address, delivery address, and payment information when you place an order; technical data such as IP address, browser type, and pages visited; and any information you voluntarily provide via our contact form.
3. How We Use Your Data
We use your personal data to process and fulfil your orders; communicate with you about your order or enquiries; comply with our legal obligations; and improve our website and services. We do not use your data for automated decision-making or profiling.
4. Legal Basis for Processing
We process your data on the following legal bases: performance of a contract (order fulfilment); compliance with a legal obligation; and our legitimate interests in operating and improving our business, where these are not overridden by your rights.
5. Cookies
We use essential cookies required for the website to function, and optional analytics cookies to understand how visitors use our site. You may accept or decline non-essential cookies via the cookie banner displayed on your first visit. See our Cookie Policy section below for full details.
6. Cookie Policy
Essential cookies: required for cart functionality, session management, and security. These cannot be disabled. Analytics cookies (optional): used to measure site traffic and user behaviour via anonymised data. These are only set if you accept cookies. We do not use advertising or tracking cookies.
7. Data Sharing
We do not sell your personal data. We may share data with trusted third-party service providers who assist us in operating our website and processing orders (e.g. payment processors, delivery partners), under strict data processing agreements. We may also disclose data where required by law.
8. Data Retention
We retain your personal data only for as long as necessary for the purpose for which it was collected, and in accordance with our legal obligations. The specific retention periods we apply are as follows:
9. Your Rights
Under UK GDPR you have the right to: access your personal data; correct inaccurate data; request erasure of your data; object to or restrict processing; and data portability. To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All payment transactions are processed via encrypted connections.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of the site following any changes constitutes acceptance of the updated policy.
12. Contact
For any privacy-related queries, please email [email protected] or use the contact form on our website.